Media playback is unsupported on your device Supermarket introduces 'relaxed' lane
18 January 2017 Last updated at 19:24 GMT
A supermarket in Moray has introduced a "relaxed" lane aimed at making life at the checkout less stressful for some of its more vulnerable customers.
Checkout staff at Tesco in Forres have been trained to identify any special needs of customers and operate at a speed that suits them.
Tesco has developed the scheme with Alzheimer Scotland.